If the item has been marked down, they have to make two tags. The TJ Maxx return policy is both loved and hated at the same time. When returning items with a gift receipt, be aware that you’ll only get store credit or an exact exchange. T.J. Maxx cannot look up customer receipts. Call and ask, many “as is” items are final sale.

Will they give me back my rewards? We can only associate an email address with one phone number. Hopefully it won’t be on clearance as you’ll be stuck with the clearance price. Gift Cards: You can… Other States?

.social-media .modal-trigger {display: none;} All of this is done with the customer waiting and most associates don’t know how to do online returns.

To receive an email receipt, select “Email Receipt” on the PIN pad when making your purchase and enter your email address and phone number. Keep in mind that you can only return T.J. Maxx items to T.J. Maxx stores; for more information, see our article about whether you can return items between HomeGoods, Marshalls, and T.J. Maxx stores. Even though both are owned by the same company, you can’t mix returns between the two. Within 30 days of purchase, you can return items in new condition with a printed or emailed receipt. If you have a TJ Maxx in your area, you’re obviously much better off returning items in-store to avoid the return shipping fee. Learn how your comment data is processed.

You may return Merchandise purchased online to any open T.J.Maxx store within 40 days of your order date. 6 Store Policies Detailed, Can You Return Alcohol in California? Due to the additional health and wellness practices we have introduced to our online fulfillment center, you may experience delays in the processing of returns. Alternatively, merchandise purchased online can be returned using our return-by-mail option. I bought it thinking the extra wheels i had at home will fit but didnt. Pls consider adding a warning about the ass pain of returning online purchases in store at both TJ Maxx & Marshall’s. The TJ Maxx official line is this, “To make your returns quicker and easier please keep your receipt.”. Due to COVID-19, some jurisdictions prohibit the return of certain products. This is especially true for items that shrunk badly in the wash or lost most of their color.

Yes, I could mail the items back in, but I’ve had it with TJ Maxx & Marshalls shitty online platform (items cancelling days after the order is placed….while the item is still reflecting for sale on the website.) Policy, Requirements Explained, REI Return Policy Without Receipt: Return Requirements Detailed, Dollar General Return Policy Without Receipt: Time Limit, etc Detailed, Lowe’s Return After 90 Days: With Receipt? TJ Maxx has a very helpful holiday season return policy. In the event of a store closure due to COVID-19, merchandise purchased in-store can be returned to the closed T.J.Maxx store within 30 days after the store reopens, or any other open T.J.Maxx store within 30 days of purchase. I was ordering if I can return my earbuds to T.J. Maxx. I purchased an item in a box and it is missing some of the parts with TJ Maxx take it back. A word of warning: Know exactly what you’re buying and wash it in accordance to the label instructions so you don’t have to deal with this issue. However, it does offer the option for customers to request an email receipt in addition to the printed receipt at the time of purchase, a corporate customer service representative said.

When using PayPal for an online order, you’ll be refunded via PayPal. Returns and Refunds at T.J. Maxx. I’d give it a try! Call them at 1-800-926-6299 to see what the deal is. TJ Maxx Return Policy: Tips and Tricks to Make It Work For You, 9 Killer Ways to Shop Smart and Save Money at TJ Maxx. Calculating the taxed amount isn’t clear on the invoice and I’ve explained how to calculate tax more than once. So I pulled out my magnifying glass and found the boiler plate on the TJX site and discovered that “Points will be deducted for any returns or credits made on your account.”.

Any Items Not Eligible for a Return? Sorry, your blog cannot share posts by email. The only way they’ll waive the $9.99 fee is if the item is defective. We spoke with T.J. Maxx locations in California, Idaho, Michigan, South Carolina, and Texas; none of the stores we contacted can look up receipts, but they all have the email receipt option. I just bought sneakers from TJ Max, wore them on a hike and they cut into the back of my ankles – will never wear again, can I return them? Can I get a refund not an exchange for an item purchased at a different tjmaxx location? Let’s break down their return policy fully, along with some hacks to make it really work for you in the future. If you do not have a receipt, or if it has been longer than 30 days, you will receive your refund as a merchandise credit. The only caveat to this is if the food is unsafe to eat through no fault of your own, in which case you have a good chance for a refund. Don’t take the tag off the item until you’re absolutely sure you want to keep it.

... Email Receipts are not connected to your TJX Rewards credit card account. All purchases made between October 16th – December 24th can be returned through January 23rd of the following year. Both the Mastercard and Platinum Mastercard are extremely versatile cards that can carry great benefits to the holder no matter where they are. Why would you say that the expensive purses cannot be returned in store?

In most cases, they’ll happily give you store credit when you don’t have your receipt. T.J. Maxx requires the receipt to process a return for a full refund to your original form of payment. T.J. Maxx requires the receipt to process a return for a full refund to your original form of payment. It comes down to manager’s discretion.

Just tried to exchange men’s pants for a different size at the Albertville Al store.It was given as a gift I had no receipt but still had tags on it.They said they were not allowed to exchange. In the event of a store closure due to COVID-19, merchandise purchased in-store can be returned to the closed T.J.Maxx store within 30 days after the store reopens, or any other open T.J.Maxx store within 30 days of purchase.

After 30 days, returns with a receipt (and often without a receipt too) will be given store credit for the item’s current price. Yes, glad you asked. Ask the Reader: What’s been your experience with the TJ Maxx return policy?

It’s hated because they can be a bit stingy on taking back items that have been washed, even when there is nothing malicious going on.

I need the address to return because I don’t received the return label. They collect this information to track your returns and make sure you don’t abuse their return policy. For an in-store purchase, you’ll be refunded via a merchandise credit. I have receipt and tags.

The TJ Maxx credit cards are definitely not the most ideal cards for everyone. In any case, this is a health issue and this policy attempts to keep worn items off the rack. We spoke with T.J. Maxx locations in California, Idaho, Michigan, South Carolina, and Texas; none of the stores we contacted can look up receipts, but they all have the email receipt option. The price tag must be “properly attached” to all swimwear and lingerie if you want to return it. I’ve never had a problem if I follow the rules…. 30 days. Will they be able to scan my items then the receipt and still be able to access the purchase record?

To make a return happen without a receipt you’ll need to provide a government issued photo ID, name, signature, and address. Great info!

For your convenience, T.J. Maxx customers now have the option to receive their receipts by email in select stores. I won’t be purchasing online again.

I’ll add new items that are non-returnable as I discover them. But if you plead your case, the manager will often agree to the return. Restrictions Detailed, Can You Return Clothes Without Tags? Can I do that? All Rights Reserved. © Copyright 2000 - 2020. I used my rewards. No, you’re stuck with food items once you open them. Was told that without a receipt, no Runway items can be returned. Policies at Kohl’s, Macy’s, etc, Can You Return Underwear? Our normal refund policy will apply to all purchases made beginning 12/26/20. Rather-Be-Shopping.com. But having a receipt in hand is NOT a requirement for a return. You will also need to provide a valid photo ID to complete a non-receipted return. Our content does not substitute a professional consultation. Store loyalists can apply for the TJX Rewards® credit cards offered through Synchrony Bank that allow you to earn rewards at the TJX family stores, including T.J. Maxx, Marshalls, HomeGoods, Homesense and Sierra. I bought a desk wheel chair marked “As is” it was missing 2/5 wheels. I paid with my TJX card. Receipt Lookup Policy Explained, Kroger Receipt Lookup Policy: Availability, Requirements Explained, Can JCPenney Look up a Receipt?



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